These Terms and Conditions (the "Terms") constitute a legally binding agreement between MR Furniture ("we," "us," or "our") and all website visitors, customers, and purchasers ("you"). These Terms govern your access to our website, all product purchases, order services, and website usage. By browsing our website, placing an order, and completing a purchase, you acknowledge that you have read, understood, and agreed to comply with all the terms set forth below. These Terms are in accordance with U.S. federal and California state consumer protection laws.
1. General Provisions
MR Furniture provides online furniture sales services—including sofas, home furniture, and related home goods—exclusively for personal and residential use by end consumers. Commercial resale, bulk speculation, or unauthorized commercial use is strictly prohibited. We reserve the right to refuse service, cancel orders, or restrict website access for users who violate these Terms.
2. Order and Purchase Rules
When placing an order, you agree to provide accurate, complete, and valid personal information, including the delivery address, contact details, and payment information. You are responsible for verifying product dimensions, styles, quantities, and order details prior to checkout. All orders are subject to product availability and manual review by our customer service team.
We reserve the right to cancel or suspend orders in the event of pricing errors, inventory discrepancies, suspected fraudulent transactions, abnormal ordering behavior, or invalid customer information. In such cases, we will issue a full refund for any prepaid order amounts.
3. Pricing and Payment Terms
All product prices displayed on our website are final and include no hidden fees. We offer free shipping on all orders within the United States. Full payment via our authorized payment channels is required before order processing and shipment. We accept major U.S. credit cards; please refer to our payment policy for details.
We reserve the right to adjust product prices at any time without prior notice. Price adjustments will not affect orders that have already been confirmed and paid for.
4. Shipping and Delivery Terms
All orders are processed and delivered in accordance with our official shipping policy. We partner with UPS to provide nationwide delivery services across the United States. Standard delivery time is 3–7 business days following order processing. We are not liable for delivery delays caused by weather conditions, peak shipping periods, remote locations, or events of *force majeure*. Customers must inspect the goods promptly upon receipt. Any issues regarding damage, defects, or incorrect items must be reported within the timeframe specified in the return policy.
5. Terms for Returns, Refunds, and Exchanges
All returns and refunds are processed strictly in accordance with our official refund and return policy. Customers must submit a return request within the 30-day return period and follow the official return authorization process. Unauthorized returns will not be accepted or refunded. We reserve the right to determine eligibility for return based on the product's integrity, usage, and packaging condition.
6. Intellectual Property
All content on this website—including product images, videos, text, logos, graphic designs, and copy—is the exclusive property of MR Furniture and is protected by U.S. intellectual property and copyright laws. No individual or entity may copy, reproduce, modify, distribute, or use the website's materials for commercial purposes without written authorization. Any unauthorized infringement will result in legal liability.
7. Website Usage Restrictions
By using this website, you agree not to: engage in illegal, fraudulent, or malicious activities; attack, interfere with, or disrupt the website's systems; upload harmful programs or virus-infected files; use the platform for illegal transactions; or falsify user information or repeatedly submit invalid orders. We reserve the right to permanently ban accounts belonging to malicious users.
8. Disclaimer and Limitation of Liability
This website and its products are provided on an "as-is" and "as-available" basis. MR Furniture does not guarantee uninterrupted or error-free website operation. To the maximum extent permitted by U.S. law, we shall not be liable for any indirect, incidental, or consequential damages, or for loss of personal property, resulting from customer misuse, errors during self-assembly, or external environmental factors.
For any valid order dispute, our maximum liability shall not exceed the amount actually paid by the customer for the product.
9. Indemnification
You agree to indemnify and hold harmless MR Furniture, its employees, and its partners against any claims, damages, losses, litigation costs, and attorney's fees arising from your violation of these terms, misuse of the product, or infringement of third-party rights.
10. Governing Law and Dispute Resolution
These terms and all disputes arising from transactions are governed by the laws of the State of California, USA. Any disputes arising from online transactions shall first be resolved through friendly consultation; if such consultation fails, the dispute shall be submitted for resolution within the jurisdiction of Los Angeles County, California.
11. Third-Party Services
Our website may utilize third-party payment gateways, UPS logistics services, and website analytics tools. We assume no liability for the service quality, data security, or policies and rules of third-party platforms. Your use of third-party services is subject to the terms and policies of the respective third-party platforms.
12. Severability
If any provision of these terms is deemed invalid or unenforceable under local laws or regulations, the remaining provisions shall remain in full force and effect.
13. Contact Information and Merchant Details
Store Name: MR Furniture
Store Address: 13026 Saticoy St Unit 111, North Hollywood, CA 91605, United States
Phone Number: +1 8188228822
Email: info@mrfurnitured.com
14. Business Hours and Service Response
Business Hours (Pacific Time): Monday to Sunday: 9:00 AM - 8:00 PM
Our customer service team will respond and provide professional support within 24 hours regarding all order inquiries, service disputes, and questions concerning these terms.
15. Updates to Terms
MR Furniture reserves the right to update, modify, or revise these terms and conditions at any time without prior notice. Updated versions will be posted on the official website and become effective immediately upon posting. Continued use of the website following the posting of updates constitutes your acceptance of the new terms.