This shipping policy applies to all order processing, shipment arrangements, delivery terms, and related services provided by MR Furniture. By placing an order on our official website, you fully agree to the shipping terms outlined below. We adhere to standard U.S. e-commerce shipping practices and are committed to providing transparent, secure, and reliable delivery services to all customers.
1. Order Processing Time
All paid orders will be processed, verified, packed, and prepared for shipment within 1–3 business days. Processing time excludes weekends, U.S. federal holidays, and non-business days. Before shipment, our team conducts rigorous inspections of the furniture quality and packaging to prevent damage during transit.
2. Order Cut-off Time
The daily order cut-off time is 2:00 PM Pacific Time (PT). Orders successfully paid for and confirmed before 2:00 PM PT will be prioritized for same-day processing; orders placed or paid for after this time will begin processing on the next business day.
3. Delivery Timeframe
We partner with UPS, a professional and reliable U.S.-based logistics provider, to handle the transportation and doorstep delivery of all furniture.
For domestic U.S. orders, the standard delivery timeframe is 3–7 business days after order processing is complete. Occasional delivery delays may occur due to uncontrollable factors such as severe weather, peak shipping seasons, or logistics limitations in remote areas.
4. Shipping Costs
MR Furniture offers free shipping on all valid orders. No hidden shipping, handling, or additional delivery fees are charged at checkout; customers pay only the product price displayed on the website.
5. Delivery Coverage
Our delivery service covers the entire United States, including all states and territories. Currently, we only support domestic U.S. shipping and do not offer international shipping services.
6. Shipping Partners
All packages are delivered by UPS (United Parcel Service). Once an order has shipped, we will send a formal shipping confirmation email containing a valid tracking number. You can check real-time delivery status on the UPS website.
7. Order Tracking and Delivery Notifications
Tracking information will be automatically updated once the package leaves the warehouse. Please allow 24 hours for the tracking system to synchronize the data. We recommend that you regularly check the shipment status and keep your contact lines open to ensure successful delivery.
8. Contact Information and Merchant Details
Store Name: MR Furniture
Store Address: 13026 Saticoy St Unit 111, North Hollywood, CA 91605, United States
Phone Number: +1 8188228822
Email: info@mrfurnitured.com
9. Business Hours and Service Response
Business Hours (Pacific Time): Monday – Sunday: 9:00 AM – 8:00 PM
Our customer service team will respond within 24 hours to address inquiries regarding shipping delays, logistics exceptions, delivery issues, or general shipping questions, providing you with professional after-sales support.
10. Right to Update Policy
MR Furniture reserves the right to modify and update this Shipping Policy at any time without prior notice. The latest version of the policy becomes effective immediately upon publication on the official website and shall prevail.